![]() We must implement dramatic change because we have a demanding and encumbered service obligation to the nation, and in order to fund that obligation we must find a way to compete in a modern world against well-managed and creative competitors. We must implement dramatic change to correct for years of faulty business, operational and employment practices that have made it difficult, if not impossible, for our employees to serve effectively. We must implement dramatic change to continue to unwind the years of outdated bureaucratic policies and processes. These dramatic changes must be done at a pace, and with a tenacity that is rarely seen, and rarely necessary, in government or private industry. ![]() To overcome the significant consequences of the past, the Delivering for America plan sets forth the dramatic changes required to every aspect of our Postal environment. This period of contagion existed for almost fifteen years, with no cure being offered, wreaking dire consequences upon the nations cherished institution. These misguided or self-interested efforts intimidated and confused Postal management and restricted the organization's ability to make the required changes necessary for long term survival. This creates a dynamic that must be recognized and reckoned with.įor a significant time prior to my arrival, the Postal Service, and the men and women who work here, had endured a struggle to serve in a 'Postal environment' that would not allow it to be successful.ĭuring a period of significant change in our nation, the Postal Service encountered damaging legislation, regulation, rules and political activism that defied logic and inflicted damage. However, over the past 15 years, these terms, rules and conditions have grown increasingly in conflict with our ability to perform our mission. We have served under the terms, rules and conditions, established by Congress, our regulator, and the Postal Service itself. And for decades we have sought to deliver on our service mission to all stakeholders throughout all the land! ![]() …and our critics, which includes, and should include, all the above.Īs you can see, the size of our constituency is large, and their interests obviously varied.
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